Payment Policy

Last updated: April 2026

Accepted Payment Methods

We accept the following payment methods:

Visa
Mastercard
American Express
PayPal
Bank Transfer

Currency

All prices are displayed in Australian Dollars (AUD) and include GST where applicable.

Payment Security

All payment transactions are processed through secure, encrypted connections. We do not store your credit card details on our servers. Payment processing is handled by trusted, PCI-compliant third-party providers.

Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with your order details and estimated delivery timeframe.

Failed Payments

If a payment fails, your order will not be processed. Please check your payment details and try again, or contact your bank. No charges will be applied for failed transactions.

Gift Cards

Gift cards can be redeemed at checkout by entering the gift card code. Gift cards cannot be exchanged for cash and are non-refundable.

Contact Us

If you have any payment-related questions, please contact us at hello@thekindnessproject.com.au.